JOHANSEN FARMS COVID-19 POLICY
** Please note that all items listed may not be in stock at the time of your order, we will attempt to update in stock items as often as possible. If an item you ordered is no longer available, we will contact you regarding substitution or cancelling the item. **
No Refunds or Exchanges once your order is picked up due to COVID-19. NO EXCEPTIONS.
ONLINE ORDERING & CURBSIDE PICKUP
We are offering curbside pickup for all online orders at our 680 N Bolingbrook location ONLY. You will be notified within 48 hours when your order is ready for pickup. Orders must be picked up within 24 hours or they will be cancelled and you will be charged a $10.00 restocking fee. We are willing to work with our customers as much as possible, but need to maintain the quality of our products.
We are offering delivery for a $50 fee (minimum order of $100) - within an 8 mile radius. No deliveries will be made on May 8th, 9th or 10th. Please call 630.739.7587 to make arrangements.
We do not ship any of our items.
CONTROLLED & LIMITED SHOPPINGOur greenhouse is currently open daily 9am-6pm, but the number of guests entering is limited. We are following all recommended social distancing practices. MASKS ARE REQUIRED FOR ALL GUESTS AND EMPLOYEES.
We have modified our greenhouse setup and added additional services to ensure that we are adhering to social distancing guidelines. Please keep in mind that Johansen Farms is a family owned business and during these challenging times our first priority is both our customers' and employees' safety. With that being said, we have a minimal staff and we ask for your patience with all our new services - they are a work in progress and we will continue to improve and modify them. Our family is dedicated to offering plants and flowers (and customer service) of the highest quality.
ALSO PLEASE NOTE:To use or buy gift cards – you must either come in or call us.
Due to the limited contact and social distancing recommendations, we will be unable to stamp Fan Club Loyalty Cards this year. The $10.00 off $100.00 purchase discount will be applied to orders placed in store only (with an email or text showing you are currently a member.)